CTI TRANSITIONS COACH® TRAINING

Learn the Model. Practice the Skills.
Transform Care Transitions.

Our interactive, practice-based course prepares professionals to support individuals navigating transitions of care from facility to home after a medical event - bringing a truly person-centered coaching approach to life.

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Learning by Doing

Rather than simply learning about the Care Transitions Intervention® (CTI) model, students experience it! Our three-stage training experience moves from introductory knowledge to hands-on practice and ultimately to applying new coaching skills with their clients.

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Build an initial understanding of the CTI model, its guiding principles, and the role of the Transition Coach. Through videos, readings, quizzes, and modeled coaching interactions, participants prepare for the live classroom.

Practice: live virtual classroom. Four half-day sessions.

Highly experiential training brings the CTI model to life. Building on the pre-training, students dive deeper into the intervention proven philosophy while actively practicing coaching skills and communication techniques.

Through case studies, interactive exercises, and role plays, students learn by doing; receiving direct feedback from instructors and peers in a supportive learning environment.

Apply: Coaching in Practice. Begin coaching within six weeks of training.

Real-world application is necessary to strengthen skills and build confidence through experience. Each interaction is a chance to continue developing those coaching muscles.

Transitions Coaches have ongoing support locally and through the CTI National Office. Live and on-demand education, practical resources, and live monthly learning calls connecting to the CTI community.

New to CTI?

Let's explore what implementation could look like.
Begin with an exploratory conversation about your goals, the people you serve, and how CTI might fit within your services.

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Current CTI Provider?

Ready to train your next Transitions Coach?
Established CTI Program Providers can register staff for an available cohort.

View Training Dates Below

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Upcoming CTI Training Dates
IMPORTANT: New agencies must set an initial exploratory call before registering for training. Click here to start exploring what it means to be a CTI Program Provider. Or connect through our Contact Page.

CTI Coach Training

When:
December 8, 9, 10, & 11, 2026

Where:
Online virtual classroom

Time(s):
9:30 AM – 2:00 PM Central Standard Time
(NOTE: convert to your time zone)

Description:
Four half-days of education and hands-on practice. This is an experiential training where CTI concepts learned in the pre-training course become a reality. Students will apply coaching skills and techniques while diving deeper into the models’ process.

CTI Refresher Course

When:
October 15, 2026

Where:
Online virtual classroom

Time(s):
9:00 AM – 2:00 PM Central Standard Time
(NOTE: convert to your time zone)

Description:
For certified Coaches only. This dynamic, one-day training designed to reconnect Coaches with the heart of the model, strengthen techniques, and engage in interactive practice alongside fellow Coaches. Hit the refresh button on your coaching skills!

Don't Just Take Our Word for It

Hear what participants have to say about their CTI Coach Training experience

"I have been an educator since 1990 and have never seen such a well put together format. Honestly, this was the best training I have participated in. Thank you. I feel much more confident!"

Transitions Coach
2026

"In terms of online training and skills development, I don't know how to make this much better. We shadowed Heidi in the pre-training via video and then practiced the skills and implemented the concepts with the training team's feedback. I thought it was excellent."

Transitions Coach
2023

"I could not think of a thing [to change]. It was engaging and informative. The videos were very helpful and I found it very beneficial having group chats after watching them. I felt comfortable with role playing-which is usually a nightmare for me. Resources supplied were excellent."


Transitions Coach
2023

"The trainers did an amazing job. They kept me engaged the entire time. They were so supportive and encouraging. I really felt safe to participate, share my thoughts and feelings and ask questions."


Transitions Coach
2024

"Instructors did an awesome job and presenting and teaching the content. Very understanding that my nurse cap was getting in the way of my coach hat." - Transitions Coach, 2025

"This training is one of the most well planned, conducted and managed, I've had in my 32 years of service." - Transitions Coach, 2026
"The presentation of the information was easy to follow and I loved that the material for the training was mailed as a hard copy and not digital so I could touch it immediately."

Transitions Coach
2025

"Instructors provided clear explanations, offered constant encouragement, and shared practical strategies that will be invaluable as we implement our new roles as Care Transitions Coaches."

Transitions Coach
2025

"This was a fantastic training. It will help me not only in coaching, but it will also carry over into my other case management duties. I can't say enough good things about this training. Thank you!"

Transitions Coach
2021

    Training is only the beginning.

    Continued learning, coaching support, and connection continues. Read more on our Community page.