The Care Transitions Intervention® (CTI) is an evidence-based, short-term model that complements a systems’ care team by empowering the client to develop self-care skills and helps them assume a more activated role in their health through a whole-person approach.
During a 30-day program, clients with complex care needs (and/or family care partners) work with a Transitions Coach®, to build and practice self-management skills that will ensure their needs are met during the transition from facility to home. A Transitions Coach® gets the time to understand, motivate, and explore what matters to the client by putting them in the driver’s seat. Together they navigate through personal skill development, taking charge of self-management tools, and gaining confidence in four key areas of health, known as the Four Pillars® (medication management, medical care follow-up visits, personal health record, and knowing their symptom warning signs).
When organizations are trained and follow CTI model fidelity, they can expect reductions in readmission rates of 20-50% (reduction depends on current readmission rate).
When healthcare and socialcare agencies leverage what they’re great at, utilizing the CTI as its bridge, everyone wins. It creates better health outcomes yielding a high return on investments.
Patients with a 30-day Transitions Coach® had a 2.4% readmission rate 6-months after CTI compared to 23.8% rate of the control group.
Patients who received the CTI® were significantly less likely to be readmitted to the hospital, and the benefits were sustained for five months after the end of the one-month intervention. Thus, rather than only managing post-hospital care in a reactive manner, coaches impart self-management skills that pay dividends long after the program ends.